NORTHEAST OHIO - Crisis Management

How to Manage Difficult Situations When Crisis Hits


Thursday, October 8, 2026
8:00 AM - 9:00 AM (EDT)
Category: Northeast Ohio Chapter Event

Join Northeast Ohio WEB for this year's

 Tales from the Crypt program on the

 terrifying topic of Crisis Management!

Program Summary

When a crisis hits, HR professionals are often at the center of the response. Employees want answers, leaders need guidance, rumors can spread quickly and every communication decision can affect trust in the organization.

This session will focus on what HR and employee benefits professionals need to know in the critical hours and days of a crisis. We’ll explore how to communicate when facts are still emerging, what employees need to hear first, how to balance transparency with legal and business considerations, and how HR, communications and legal teams can work together without slowing down the response.

Through real-world examples and practical guidance, attendees will learn how to navigate difficult questions, avoid common communications missteps and help their organizations respond with clarity, empathy and credibility when the pressure is highest.

When and Where

Thursday, October  8, 2026
Registration and breakfast begin at 7:30 AM
Program runs from 8:00 - 9:00 AM

 CBIZ Headquarters
5959 Rockside Woods Blvd., N. | Suite 600 | Independence

Presenter

Karin Bonev                      Managing Director, Dix & Eaton

Drawing on more than 20 years of experience, Karin works with Boards of Directors, CEOs and senior leadership teams to preserve reputation, trust and enterprise value during high-stakes situations including significant change, long-standing issues and unexpected crisis events. Karin provides strategic communications counsel to deliver the right message to the right stakeholders when it matters the most.

Program Materials & Continuing Education

Program materials will be provided electronically by email prior to the program. 

Printed materials will be available by making an advance request to Jenny Hitchcock at jhitchcock@chelkogroup.com.

Attendees may self-submit for HRCI, SHRM, CEBS, ASPAA and accounting CPE credit, as appropriate.

Northeast Ohio WEB
thanks it sustaining sponsors!

For More Information:

Jenny Hitchcock

Jenny Hitchcock

Administrative Assistant, Chelko Consulting Group

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